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School Office Reception Skills for Front-line Staff

Suitable for :-  Primary  Secondary
Developing communication and management skills to convey a professional image for your school
Course Reference: 4771WW Duration: One day Price: £289.00+ VAT
As they are frequently the first point of contact with the outside world, front-line staff play a vital role in shaping the image and reputation of their school or college. This course will help office staff to maximise their potential in these areas.

  • Giving a professional and courteous impression to visitors and callers
  • Becoming a vital link in the school’s management chain
  • Developing key skills for running reception successfully
  • Improving communication and listening skills
  • Handling difficult people, coping with crises and conflict
  • Projecting a professional image
  • Promoting co-operation amongst colleagues
  • Improving your management skills
 
Information supplied was first class and helps to improve my role on reception.
Paul Rattigan - St Anne's Academy
   
 
 
 
 
Please select your date:
 
 
 
Please select your date:
 
   
 
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Available Locations
 
     
 
Have this course delivered in your school or college
  
 
 
BIRMINGHAM
Mon 18 Jun 12
Fri 14 Dec 12
Mon 14 Jan 13
CARDIFF
Fri 06 Jul 12
Fri 16 Nov 12
Thu 07 Mar 13
LEEDS
Fri 09 Nov 12
Wed 13 Mar 13
LIVERPOOL
Mon 02 Jul 12
Thu 22 Nov 12
Tue 05 Mar 13
LONDON
Fri 29 Jun 12
Thu 20 Sep 12
Tue 04 Dec 12
MANCHESTER
Wed 13 Jun 12
Tue 25 Sep 12
Tue 15 Jan 13
NEWCASTLE
Wed 14 Nov 12
Mon 21 Jan 13
SOUTHAMPTON
Wed 27 Jun 12
Mon 19 Nov 12
Fri 11 Jan 13
 
 
Book online now
Call 0800 881 8185 - low availability
Looking for courses in Exeter or Cambridge? We no longer offer courses in these locations but we can deliver any programme for you inhouse.
  
 
 


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