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Most people have at some time had to deal with difficult behaviour from colleagues at work. This course will help individuals to develop positive strategies for managing negative behaviour. The day will involve a balanced mix of tutor input, group discussion and tactful proactive strategies for managing conflict and difficult situations. |
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BIRMINGHAM |
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CAMBRIDGE |
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CARDIFF |
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EXETER |
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LEEDS |
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LIVERPOOL |
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LONDON |
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MANCHESTER |
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NEWCASTLE |
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SOUTHAMPTON |
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Can't find the date you want?
Did you know you could also have this event delivered inhouse
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COURSE CONTENT |
- Handling colleagues who exhibit negative behaviour
- Recognising the causes and consequences of conflict
- Managing anger and manipulative behaviour
- Minimising disruption when dealing with ‘problem people'
- Managing your own behaviour to avoid negativity
- Strategies to nurture healthy inter-personal relationships
- Developing self-esteem and the ‘feel good' factor
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"Fantastic course! The course leader made a difficult subject approachable and enjoyable. Very thought provoking!"
Jonathan Sanderson - Nab Wood School
See All Comments |
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To book a place on this course, please select a date opposite |
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Duration: One Day |
Price:
£270 + VAT
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Reference: 4753WW |
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A very well delivered course and very rewarding day  |
| Joy Howell, Colmers School and Sports College |
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| A very useful course, thank you! |
| Zoe Correa, Weston Favell School |
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| Fantastic course! Andy made a difficult subject approachable and enjoyable. Very thought provoking. |
| Jonathan Sanderson, Nab Wood School |
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| Excellent course - really helpful. |
| James Alvis, Framlingham College |
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| Excellent course leader. Very supportive. Brilliant day - very worthwhile. |
| Ann Snelling, St Clements College |
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