| |
|
|
| |
| |
As they are frequently the first point of contact with the outside world, front-line staff play a vital role in shaping the image and reputation of their school or college. This course will help office staff to maximise their potential in these areas. |
|
|
| |
BIRMINGHAM |
|
|
|
|
|
|
CAMBRIDGE |
|
|
|
|
|
|
|
|
|
CARDIFF |
|
|
|
|
|
|
EXETER |
|
|
|
|
|
|
|
|
|
LEEDS |
|
|
|
|
|
|
|
|
|
LIVERPOOL |
|
|
|
|
|
|
|
|
|
LONDON |
|
|
|
|
|
|
|
|
|
MANCHESTER |
|
|
|
|
|
|
|
|
|
NEWCASTLE |
|
|
|
|
|
|
SOUTHAMPTON |
|
|
|
|
|
|
|
|
|
|
|
Can't find the date you want?
Did you know you could also have this event delivered inhouse
|
|
|
COURSE CONTENT |
- Giving a professional and courteous impression to visitors and callers
- Becoming a vital link in the school’s management chain
- Developing key skills for running reception successfully
- Improving communication and listening skills
- Handling difficult people, coping with crises and conflict
- Projecting a professional image
- Promoting co-operation amongst colleagues
- Improving your management skills
|
"All round excellent course for information and understanding. 10/10!"
Elaine Eaton - York College
See All Comments |
| |
To book a place on this course, please select a date opposite |
| |
Duration: One Day |
Price:
£270 + VAT
|
Reference: 4771WW |
| |
|
|
|
|
|
| |
|
|
|
|
|
|
The course was very useful, the presentation was excellent and very well delivered.  |
| Natalie Andrews, Archbishop Sentamu Academy |
| |
| Very well presented and lots of information found to be useful. |
| Sylvia Wearden, Christ The King Catholic Maths and Computing College |
| |
| Very informative and enjoyable course. |
| Christine Allford, Orleans Park School |
| |
| Very interesting and useful. An enjoyable course with some very helpful hints and tips. |
| Joanna Porter, The St Lawrence Academy |
| |
| Thank you - fun, interesting and informative! |
| Rachael Hardcastle, Broomhill Bank School |
| |
|
|
|
|
|
|
|
|
|
