Main Menu

In-house Training



Courses by Subject

Courses by Role

Courses by Phase

Courses by Country

Courses by Focus Area

Register for free resources, tips, new course alerts, special offers and discount codes

Administrative Staff

You’re the front line for school communications and the glue that binds the rest of the school, so it’s important that you’re able to fulfil your role confidently, effectively and sensitively when needed.

Our reception skills course will support you in developing your communication and management skills in order to enable you to convey a professional image for your school. We also have a course specifically for PAs looking to build on their self-management skills and provide even better support to their boss. The wide ranging remit of your role and the different scenarios you encounter daily, may mean you’d also benefit from our skills-building course which aims to develop your conflict management skills.

Administrative Staff Courses Download all as PDF

Skills for School and College Frontline Office and Reception Staff

Developing communication and management skills to convey a professional image for your school or college
Delivery Method: Open Course In-house

Effective School Office Management

Delivery Method: In-house

Personal Skills-Building Course for School Support Staff

Develop the Skills to Succeed in Every Aspect of Your School Career
Delivery Method: In-house

Self-Management Skills for PAs

Develop black belt organisation skills to support your boss
Delivery Method: In-house

Behaviour Management: Positive Strategies for Non-Classroom-Based Support Staff

Delivery Method: In-house

Going the Extra Mile - Customer Service Skills for Office Staff

Delivery Method: In-house

School/College Office Reception Skills for Front-line Staff

Delivery Method: In-house

Leading an Effective Examinations Process

Ensure the exam period runs smoothly in your school
Delivery Method: In-house

The Effective Leadership of Admissions and Appeals

Gain the skills and confidence to deal with the admissions and appeals process
Delivery Method: In-house

The Successful School Secretary

Develop confidence in your administration skills to support your manager
Delivery Method: In-house
< Back