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Essential interpersonal skills for administrators

Inhouse Training Course In-house

This course is only available to be delivered in your school. To find out how we can tailor this course to fit your needs, call our in-house team on 020 8253 8241 to receive a free, no-obligation quote.

Alternatively to search through our open courses visit our find a course page.


Phases suitable for:

  • EYFS
  • Secondary
  • Further Education
  • Special

Course Reference: 7400WW

Enhance personal effectiveness, reduce misunderstanding and handle conflict with ease. The aim of this one-day workshop is to maximise administrators’ potential in the workplace by building on their existing team skills, communication and assertiveness. Delegates will explore the general advantages of good interpersonal practice and will also discuss ways to employ this in their current place of work.

  • The administrator’s role examined
  • Evaluating interpersonal effectiveness
  • Dealing with conflict and difficult people
  • Listening and communication
  • Forming an essential part of a team
  • Implementation of skills in the workplace
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