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The Successful Personal Assistant

Develop black belt organisational skills to support your manager

Inhouse Training Course In-house

This course is only available to be delivered in your school. To find out how we can tailor this course to fit your needs, call our in-house team on 020 8253 8241 to receive a free, no-obligation quote.

Alternatively to search through our open courses visit our find a course page.

Suitable for: Current and aspiring school PAs, who want to refresh or develop the wide range of skills needed for this demanding role

Phases suitable for:

  • EYFS
  • Primary
  • Secondary
  • Further Education
  • Special

Course Reference: 8306WW

A successful personal assistant will have the skills, qualities and determination to define objectives, build relationships, manage themselves and their time effectively. This course will examine the principles and practices to open your thinking to enable you to develop techniques and strategies to provide outstanding assistance to support your busy manager and to be a crucial part of a productive and successful management team.

  • Evaluate how senior administration staff enable the organisation to reach its goals
  • Develop the knowledge and skills required for effective management
  • Carry out self-evaluation and select appropriate management styles
  • Assess interpersonal relationships and barriers to communication
  • Examine the link between motivation and personal effectiveness


What makes a successful PA?
  • Defining your role and what is required of a highly proficient PA
  • Examine your organisation, its structure and your role within it
  • Identify skills and qualities for success
Your way of working
  • Analyse your strengths and weaknesses
  • Examine your organisation, its structure and your role within it
  • Identify skills and qualities for success
Good relationships with your manager and colleagues
  • Knowing your mangers roles and objectives
  • Key aspects which enable you to form successful relationships and contribute to your managers success
  • Seven habits of successful people
Managing yourself
  • Using emotional intelligence
  • Personal effectiveness — practical time management
  • Self- development and motivation; looking after yourself
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