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The Successful School Secretary

Develop confidence in your administration skills to support your manager

Inhouse Training Course In-house

This course is only available to be delivered in your school. To find out how we can tailor this course to fit your needs, call our in-house team on 020 8253 8241 to receive a free, no-obligation quote.

If you are looking to attend a course externally, you may be interested in The Successful Personal Assistant.

Suitable for: Established or new school secretaries will benefit from this course

Phases suitable for:

  • EYFS
  • Primary
  • Secondary
  • Special

Course Reference: 8308WW

An effective school needs a secretary who can provide outstanding secretarial skills to support busy managers and the organisation. Successful school secretaries will have those special qualities that enable them to manage themselves and their time effectively in order to be able to support the school’s success. By the end of the day you will have examined your role, improved your communication and time management skills and discovered how you can turn ‘good’ into ‘successful’.

  • Evaluate how important secretarial staff are to the organisation
  • Identify strategies that will enable you to support your school’s success
  • Assess the skills and knowledge required to enable you to be more effective
  • Improve your motivation and develop your personal effectiveness
  • Understand the opportunities available to you for your own development


Understand your school's needs
  • Examine the organisation and structure of your school
  • Expectations — managing your own and those of your school
  • Identify skills and strategies required to support your school’s success
Your whole-school role
  • Contributing to the school’s success
  • Understand the nuances of working in an educational establishment
  • Building successful relationships
Develop the strategies and skills that make you successful
  • Managing your time effectively
  • Working with difficult people
  • Improving communication
Encouraging your self-development
  • Examine your way of working
  • Reflecting on your strengths and weaknesses
  • Seeking new opportunities available to you
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