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Leading a Team: a Course for Support Staff Team Leaders

Open Training Course Open Course
Inhouse Training Course In-house

Sorry, this course has now been archived and there are no future dates but why not run it as an in-house?

Call the in-house team on 020 8253 8241 for more information.


Suitable for: Support staff team leaders

Phases suitable for:

Course Reference: 9019WW

This highly participatory course is aimed at support/associate staff team leaders. After participating in the course, you will be better equipped to develop team working, improve leadership skills, enhance communication and interpersonal skills, and augment levels of assertiveness and performance-monitoring.

  • Getting the job done
  • Improving team-working
  • Setting work standards and monitoring performance
  • Managing the people - team leadership behaviour
  • Understanding the team’s needs - giving credit and encouragement
  • Disciplining members of the team
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