The extraordinary stories of how a primary and a secondary school played a critical role in supporting their bereaved pupils. This programme offers valuable lessons and practical advice to schools on this dreadfully common experience. Six children at Heron Primary School were bereaved when three parents died over the Christmas break. Headteacher John Coles faced a huge challenge but with the help of Julie Stokes of bereavement charity Winston's Wish, he and his staff have effectively supported the pupils through and beyond the tragedy. At Cleeve School, two teenagers died suddenly in consecutive terms. Deputy Head Leanne Symonds shares her valuable experience and practical response in handling the deaths which affected the whole school community. Cleeve School also share how they helped a primary school pupil who had been bereaved by setting up a buddy system with an older pupil at their school who had also suffered bereavement.