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Administrative Staff

You’re the front line for school communications and the glue that binds the rest of the school, so it’s important that you’re able to fulfil your role confidently, effectively and sensitively when needed.

Our reception skills course will support you in developing your communication and management skills in order to enable you to convey a professional image for your school. We also have a course specifically for PAs looking to build on their self-management skills and provide even better support to their boss. The wide ranging remit of your role and the different scenarios you encounter daily, may mean you’d also benefit from our skills-building course which aims to develop your conflict management skills.

Administrative Staff Courses

Anger Management for School/College Reception, Office and Administrative Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Successful team building in school/college offices

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Telephone skills training course

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Essential interpersonal skills for administrators

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Behaviour Management: Positive Strategies for Non-Classroom-Based Support Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Going the Extra Mile - Customer Service Skills for Office Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Motivating the School Office Team

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Advanced Communication Skills for Non-teaching Support Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

Positive Approaches to Reducing Stress for Non-teaching Support Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning

School/College Office Reception Skills for Front-line Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning
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