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Administrative Staff

You’re the front line for school communications and the glue that binds the rest of the school, so it’s important that you’re able to fulfil your role confidently, effectively and sensitively when needed.

Our reception skills course will support you in developing your communication and management skills in order to enable you to convey a professional image for your school. We also have a course specifically for PAs looking to build on their self-management skills and provide even better support to their boss. The wide ranging remit of your role and the different scenarios you encounter daily, may mean you’d also benefit from our skills-building course which aims to develop your conflict management skills.

Administrative Staff Courses

Telephone skills training course

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Essential interpersonal skills for administrators

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Behaviour Management: Positive Strategies for Non-Classroom-Based Support Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Going the Extra Mile - Customer Service Skills for Office Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Motivating the School Office Team

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Advanced Communication Skills for Non-teaching Support Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Positive Approaches to Reducing Stress for Non-teaching Support Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

School/College Office Reception Skills for Front-line Staff

Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

Leading an Effective Examinations Process

Ensure the exam period runs smoothly in your school
Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online

The Effective Leadership of Admissions and Appeals

Gain the skills and confidence to deal with the admissions and appeals process
Delivery Method: Open Training Course Inhouse Training Course In-house E-Learning Online
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