Inhouse Training
De-escalation and Managing Difficult Incidents with Confidence
Give every staff member the tools to stay calm, reduce escalation, and respond consistently — even in the most challenging moments.
When behaviour escalates, staff often feel unsure, unsafe or unsupported. This course equips your team with the mindset, language and strategies to de-escalate situations effectively and recover well afterwards — all while upholding a relational, inclusive approach.
What This Training Helps Your Team to Do
- Respond to escalation with calm and clarity
- Reduce risk and disruption in high-stress situations
- Use shared language and routines for consistency across staff
- Build pupils’ capacity to self-regulate over time
- Rebuild relationships and maintain emotional safety after incidents
Accessible Pricing
Flexible Delivery, Clear Pricing
Webinar
75-minute Online Webinar
£
695
Plus VAT
-
A pre-session questionnaire to tailor delivery
-
Follow-up access to on-demand CPD courses
-
Includes session recording
Popular
Keynote
90-minute Face to Face Training
£
850
Plus Travel and VAT
-
A pre-session questionnaire to tailor delivery
-
Follow-up access to on-demand CPD courses
-
All handouts, slides and resource packs included
Half Day
Half Day Face to Face Training
£
1150
Plus Travel and VAT
-
A pre-session questionnaire to tailor delivery
-
Follow-up access to on-demand CPD courses
-
All handouts, slides and resource packs included
Full Day
Full Day Face to Face Training
£
1495
Plus Travel and VAT
-
A pre-session questionnaire to tailor delivery
-
Follow-up access to on-demand CPD courses
-
All handouts, slides and resource packs included
Best Value
Need something cross-school or for multiple sites? Get in touch for a quote.