Suitable for: Staff in support teaching roles, front and back office staff, administrators, IT support technicians, librarians and cover supervisors.
Phases suitable for:
With the right skills, knowledge and understanding, frontline and support staff are in an ideal position to have a significant impact on the day to day operations of schools and colleges. This course looks at the changing role of frontline and support staff and will enable colleagues to develop a range of skills and strategies to maximise their performance in both the traditional elements of their role and the newer more demanding expectations placed on office staff.
While you may not be able to attend our course face-to-face, we're delighted to announce that many of our courses are now available for fully online delivery.
To find out more, please click here.