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How to Have Difficult Conversations

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This course enables you to develop skills for approaching conversations with empathy and assertiveness. It covers active listening, responding compassionately, and recognising one’s own emotional limits or “window of tolerance.” The focus is on creating meaningful, supportive interactions in challenging situations.

Who is it suitable for?

Everyone

What You’ll Learn…

  • Consider how to approach conversations with empathy and assertiveness
  • How to actively listen
  • How to respond compassionately
  • Recognise our own window of tolerance

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Course Includes

  • 6 Modules

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  • Author

    Gemma Fieldsend

    Gemma Fieldsend has worked as a clinician in the NHS for 16 years. For the last 6 years Gemma has worked for Beat, National Eating Disorder Charity as a Senior Clinical Associate Trainer and as a trainer for the Charlie Waller Memorial Trust.