For SEND transport
Keeping pupils safe starts before they reach the classroom
For many children with SEND, the school journey is one of the most vulnerable parts of the day. The drivers and passenger assistants who look after them often have very little formal training behind them. Twelve short online courses give them the training to match, done on a phone, a course at a time, each with a certificate.
- 12 courses, most under 50 minutes
- On any device
- From £66 a year

Who it’s for
Anyone who works with children and young people with SEND on the move: home-to-school transport and minibus drivers, passenger assistants and escorts, taxi and private hire drivers, transport coordinators, family liaison officers and local authority transport teams.
Drivers and passenger assistants
Build the knowledge and confidence for the job on your own, with a certificate for every course you finish.
- Train at your own pace, any time
- A certificate for every course
- £66 a year, including VAT
Schools and transport companies
Get new drivers and passenger assistants trained before they start a route, and keep a record ready for any contract review.
- Your first 10 staff from £275 a year + VAT
- Progress and reminders for every member of staff
- Records ready for a contract review
Local authorities
Training transport staff across many schools and routes? We’ll build a package for the size of your team and your budget.
- One set of courses for every route
- Priced to your team
- Specialist training on request
What drivers and passenger assistants learn
Compliance covered (safeguarding, GDPR and first aid awareness) and specialist courses for the real challenges: de-escalation, neurodiversity and anxiety, epilepsy, asthma, diabetes and allergies.
Introduction to Safeguarding – Special Schools 2026/2027
Included in SEND transport training
When Things Get Difficult: A De-escalation Guide For School Transport Staff
Included in SEND transport training
Communicate Calmly with a Distressed Child
Included in SEND transport training
First Aid Awareness for School Staff: Be Ready, Be Confident
Included in SEND transport training
Medical Conditions Training: Epilepsy
Included in SEND transport training
Medical Conditions Training: Asthma
Included in SEND transport training
More than Sugar: Diabetes Awareness for School Staff
Included in SEND transport training
Understanding Benedict’s Law: Allergy Awareness and Safety in Schools
Included in SEND transport training
Keep it Safe: GDPR Awareness for School Transport Staff
Included in SEND transport training
Seen & Heard: Understanding Unconscious Bias Beyond the Classroom
Included in SEND transport training
Managing Conflict and Dealing with Difficult People
Included in SEND transport training
Communication Skills for Frontline Admin & Support Staff
Included in SEND transport training
We can also arrange specialist face-to-face training on multiple disabilities from a specialist trainer, priced separately.
How it works for schools and operators
From a new starter’s first day to the record you show the council.
Send a link
Staff join with your link, on whatever email address they use.
They learn on their phone
Most courses take under 50 minutes and keep their place, so they fit between runs.
You see who’s done it
Progress for every driver and passenger assistant on one screen, with reminders before anything is due and after it’s missed.
Show the record
Download who’s done which course, with dates, whenever a council or a contract review asks.
Simple, transparent prices
One price for a year’s access to all 12 courses, whether you’re training yourself or a whole team.
Individual or sole trader
£66
a year, including VAT · all 12 courses
Train at your own pace on any device, with a certificate for every course you finish.
School, setting or transport company
From £275
a year + VAT for your first 10 staff · all 12 courses
Add further groups of 10 staff for £75 + VAT each. Already a Creative Education member? Add it from £225 + VAT.
Local authority
On request
priced to your team
Training transport staff across many schools or settings? We’ll build a package around your team and your budget.
Questions about SEND transport training
Are these courses what the council’s contract asks for?
They give your drivers and passenger assistants training in safeguarding, SEND and medical needs, and a record of it. The council sets what its contracts require, so check the courses against your own terms, or send us the requirement and we’ll show you which courses cover which part. The courses don’t replace DBS checks, licensing or the council’s own induction.
Can drivers do it on their own phone?
Yes. The courses work on any device, any time of day or night.
Do drivers and passenger assistants need a work email address?
No. They join with your link and any email address they already use.
Some of our drivers work for more than one operator. Is that a problem?
No. Each person has one training record, and each organisation sees the training it asked for.
Do you offer face-to-face training too?
Yes, specialist training on multiple disabilities from a specialist trainer. It’s priced separately: ask us for a price.
Let’s get you started
Whether you’re a driver building your CPD, a school or transport company training a team, or a local authority wanting a wider package, tell us a little about you.
What happens next
- We get in touch to talk through what you need.
- We set you up with your courses and a link for your staff.
- Your team starts training on their phones, with you seeing who’s done what.
Rather talk it through?
Call 020 8680 4077 (Monday to Friday, 8am to 4pm) or email [email protected].