Back to Course De-escalation: What is it and how do I do it? 0% Complete 0/8 Steps Introduction What is the escalation curve? When to De-escalate De-escalation – verbal strategies De-escalation – nonverbal strategies De-escalation – What comes next? Wrap Up & Resources Next steps De-escalation: What is it and how do I do it? De-escalation – What comes next? In Progress Module 6 of 8 In Progress ← Previous Next → De-escalation – What comes next? I will discuss the importance of repairing and rebuilding, the relationship being key. Staff safety and wellbeing, e.g. depersonalising what happened, talking it through with someone afterwards, relaxation techniques etc.
