This is a playback of a past live webinar. It can be hard to remain cool in the face of challenge or a crisis so in this session you’ll be walked through a range of techniques to help you to do just that. You’ll consider how to diffuse and respond to anger and how to remain (or at least appear to remain) calm when a child is deeply distressed and in need of a supportive adult.
Kevin has taught for over 35 years in schools, university and FE and has been a Head Teacher as well as an improvement leader in a range of diverse settings. As a previous Director of Education at Creative Education, Kevin has a large portfolio of courses and has run bespoke training for well over 500 schools and colleges.
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